Arrived to find dirty sheets on the bed. The front desk provided new sheets but told us to change them ourselves. None of the three phones in the room worked properly.

Good hotel. Prices were reasonable for Williamsburg. Room was comfortable, spacious, and very clean. Breakfast selection was great, large amount of options and even vegetarian selections. Rooms were slightly noisy at night, but this could have been due to weekend traffic.

The room was clean and check in was easy. The room was missing Kleenex and wash towels no big deal. Waking up to hit a cold under cared for breakfast was the bummer. No juice left, no coffee!??! Cold eggs, cold sausage ect were bad and this was at 9am. The buffet closes at 9:30 but it was being packed at 9:15. We told Stacy as we left she said we would get a $50 credit but instead we received 5k points which equals $5. We really couldn’t be more disappointed.

This was a nice hotel with spacious, modern rooms. I really liked the 2 bedroom suite but was not happy with cleanliness..the room had a fishy smell which I realized may have come from a trash can under the sink that was not emptied. The hard floors were dirty when wiped with a wet paper towel. Otherwise the beds appeared clean and neat. The breakfast was decent and a good variety..Will consider staying here again whenever I come to Williamsburg again!

We spent several days and nights at the Homewood Suites by Hilton on our last visit to Williamsburg. We found the property very comfortable, our room more like an apartment than a hotel room. The rooms are large with a separate living area and kitchen. The beds were comfortable and the staff were very friendly. Great for a longer stay.

I had a great stay at the Homewood Suites in Williamsburg! The staff was welcoming and friendly from the moment I arrived, and check-in was quick and easy. My suite was spacious, clean, and well-stocked, with everything I needed for a comfortable stay. The complimentary breakfast was a nice touch and had a good variety of options to start the day. The location is excellent – close to Colonial Williamsburg and plenty of dining options – but still quiet and relaxing. I also appreciated the convenience of the full kitchen in the suite, which made it easy to have a few meals in. Overall, this is a perfect spot for families or anyone looking for a comfortable home-away-from-home experience in Williamsburg. Highly recommended!

My recent stay at Homewood Suites in Williamsburg, VA, was marred by multiple maintenance and cleanliness issues. In room 307, the telephones didn’t work, a kitchen cupboard shelf was broken, and the back burner was non-functional. After requesting a room change, room 202 had a broken dishwasher. I was moved to room 203, where the floors were sticky with a strong maple syrup smell, the toilet clogged easily and refilled slowly, and the bathroom door wouldn’t close properly due to incorrect hinge screws. Additionally, there were crumbs in the toaster and a burned-out light bulb in the kitchen. Across all rooms, the stove’s hood failed to vent cooking smells outside, instead blowing them back into the room. The permanently sealed windows made it impossible to clear cooking odors, even triggering the smoke alarm. The public restroom on the first floor was also clogged, with visible waste. These issues made for an uncomfortable stay, especially given the otherwise convenient location and potential of the hotel. I hope management addresses these maintenance and cleanliness concerns for future guests.

We have been staying at this location for 10 years now, they always been impeccable in everything! They are always supportive, kind and professional, the pool is perfect cool during summer hot on winter, super close to the parks, breakfast is plenty on options, the staff is always always nice, several times we have need to stay an extra night of fun, they always find a way to accommodate us even going the extra mile in offering us the best options and ways to save money in each of our last minutes extra nights, (even on the busy seasons!) they are the best place for long stays were we try to cook some of our meals and for and Awesome recommendations when we like to have dinner around. At this point we have been on solo journeys, with our daughter and with our 3 nephews, and we have been extremely please with all their room accommodations for every occasion, this hotel has become our home away from home when in the area. Thank you Stacey you make us feel like coming back home every time!

Comfortable, clean, and spacious. Full size refrigerator with freezer was helpful to keep some items cold & recharge ice pack. Lighting pretty dim with some lights not working properly.

Homewood Suites is my family's favorite place. Stacy at the front desk welcomed us. A quick check-in, She is so friendly and nice, happily brewed fresh coffee upon our request and was very helpful in providing conditioners that we needed and our bathroom didn't have the pump for some reason. Very clean room with super comfortable pillows and mattress. The hot breakfast including Sliders, Chicken Tacos, Scrambled Eggs, Oatmeal, Waffels, and French Toasts was very delicious and well-made. Renovated hallways, beautiful stairs going down to the breakfast area, operational washers and driers, and a very nice gazebo behind the building with a grill and decorative lights and especially the very friendly staff are the positive points of the hotel. There are also some points that I believe have room for upgrades; bathtub was old with a couple of chips, the Robust and the Regular coffees that I tried were watery and insipid, and the elevator is so outdated that we never knew if we were going to get out of it or not ;) Overall, good relaxing experience, thanks Homewood Suites at Williamsburg. We'll be back.