I have very few complaints but I will start off with them as it is importantly before you arrive. 1. If you have a family with multiple people WiFi will be an issue. The WiFi you get only works on 1 device at a time. 2. The carpets aren’t clean in the rooms, couldn’t even take our shoes off in the room, my daughter’s socks tired dark brown after just walking to and from the sink. But other than that it’s a decent place no damage no mystery stains or anything smells nice staff are nice too.

My family and I stayed at Sleep Inn Historic in Williamsburg, VA a couple of weeks ago. We grabbed the cards for two of the exceptional employees that helped make the stay just that…exceptional. Asst General Manager Andre H and Judith R in Guest Services were fantastic. They did their jobs (plus some) and served the guests in such a professional manner…all handled with a smile. They went above and beyond to greet everyone and to help the guests. I’ve never even written a hotel review before because of the employees until today. Well done, Judith and Andre. Thank you for making the stay for me and my family a great experience.

I can't remember the last time I walked into a hotel this clean. Serious pride of ownership! The price is exceptional. The atmosphere is welcoming, there's complimentary breakfast, and it is pin drop quiet. Nothing more to ask for!

Had a decent stay here. I wouldn't say the best. But it was fine. First of all the service- The assistant manager, I think his name was Andre.. was a little creepy, but you know it was whatever for me. He kind of lurks around so just be aware of that. (I do get hotel managers like to be aware of whats going in their hotel but..?) Second the food- The food was actually amazing, 10/10!! Third the room/bed- There were bugs.... like a lot. Besides that the beds were pretty good, had some stains but its hotel of course theres going to be stains. But it was also on the carpet so..? Me and my girlfriends had fun though, so that was pretty good!! Edit in response to the entitled manager lmao. I didn't report it because most hotels do absolutely NOTHING. The room shouldn't even be like that to begin with...... And instead of writing a cocky reply, just take the criticism!! ? Editing this ONCE AGAIN!!! If I stated that I live locally ((which I do)) How would that be "Not real" lol. Makes absolutely no sense. If I weren't real I would've put a different location. But I am very real, so by all means please keep trying to think of a snappy little comeback so you can feel better about your hotel AND yourself. ? Another edit.... "Keyboard ninja" You're just as much as one too!?? And "trolling" are we serious.... you cannot take criticism for the LIFE of you. Let it go.

I don't have horrible things to say about this hotel. The staff on exception of one were very professional. One older balding man who I assume was employed there asked my daughter to stop making noises. Mind you it was before 'quiet time'. I informed him that my daughter has tourettes and cannot control her tics and walked away. He offered no apology what so ever. He did not seem to be a personable person. If that's the case he should not work in customer service. Other than that irritating encounter the stay was nice.

The first time we stayed, my son mentioned at check in to Andre at the front desk that it was his birthday. A couple of hours later, we found an envelope under our door with a happy birthday message and 2 Starbucks gift cards. It was such a lovely gesture from a very kind gentleman and made us want to come back. So we did, a couple months later, over Christmas. We had another lovely stay, and the staff was just as great. There was a woman whose name escapes me but who had great curls (Melissa?) who seemed like she was doing alllll the jobs as it was the holiday season and a couple employees apparently had called out. She was cheerful and kind. The rooms were comfortable, the location was perfect, the pool was great, the breakfast was plentiful. We’ll always stay here when we come to town.

Andre and his staff are absolutely amazing. Comfortable beds, safe locations, clean rooms, hot breakfast, and ALWAYS wonderful customer service. 10 out of 10 here! I've been staying here since Covid and have always had a great experience!

BEWARE ROACH INFESTATION! We have stayed here many times without issue. However I will never stay again. Initially my child went to the bathroom and screamed because he saw a bug....well it was two roaches running around. We were moved from the 2nd floor to the 3rd floor down the hall not directly above the 2nd floor room. Judith was great and apologetic. She also sprayed the 2nd floor room we left. Well next day in the new room on the 3rd floor we saw 1 live roach in the bathroom. I killed it and took a picture. Andre at front desk came and sprayed the room while we microwaved and ate our food downstairs. Andre comped me for one night saying there would be no more refunds. I didn't ask for a refund to begin with I was just informing of the issue. He also told me all the hotels have roaches this time of year and showed me a piece of paper saying the exterminator had come out that month. So at 11 pm yesterday we were just about to go to bed and I turned the lights back on to go to the bathroom. Well a huge american roach comes out of the upholster chair next to the bed. At this point my child was terrified. We packed up and drove 4 hours home so I am typing this review at 5 am. My child is in travel sports we have stayed at many hotels this is the first that I have seen roaches. The hotel clearly has issues that require more than just routine extermination. Now I have to laundry everything, deep clean my car, trash my suit cases and pray I don't bring any roaches home with me. This was a huge inconvenience and put a major damper on our vacation. I should have left at the first sighting and used my ihg points to book across the street. I am writing this so others don't have to experience the same. 1 roach = 1000 and the low cost of the rooms are not worth the amount of laundry and clean up etc that is needed to avoid infesting ones own home.

Great Staff, the rooms were clean, and the breakfast was always hot and had multiple options. The hotel is in a great location to Busch Gardens and the outlets! Again the staff was very helpful and made our stay very enjoyable.

I had a fantastic stay here during a trip to Williamsburg for my son’s lacrosse tournament. From the moment we arrived, the front desk team—especially Judy and Andre—made us feel completely at home. They were genuinely friendly and thoughtful, always checking in to see if I needed anything and even asking how my son’s games went each day. That kind of personal attention really stood out. The hotel itself was spotless, and the room was incredibly comfortable. The beds were great—exactly what we needed after long days at the fields. Mornings were just as pleasant thanks to Lee in the breakfast area. She was warm, kind, and created such a welcoming start to the day. Having a staff and environment that make guests feel so well cared for made our stay truly memorable. I’d absolutely choose this hotel again the next time we’re in town.