Hotel located near I64 and major commercial roads with several major shopping centers nearby, some in working distance. Lots of choices of restaurants nearby from fastfood to top end. The hotel is tucked behind the shopping area so it was very quiet. Plenty of parking Designed for longer stay, suite has full kitchen with full size refrigerator, 2 burner stove. Room size is decent, plenty of space to work and lounge (one lounge chair and one work chair.) Beds (2 Queen in my room) was nice and comfortable, with 4 pillows (2 soft and 2 hard). Bathroom was good size with plenty of space next to single sink. Bath tub/shower was good but water pressure was bit low. Room and bathroom was nice and clean, with heat and AC set at 68, you could feel bit damp and slight musky smell but this was at all hotels I stayed, so no issues here. Hotel check-in area is small, no real lounge here. Next to check-in area is small pantry for paid food/drinks, but also has single brew coffee and tea machine for free use, this is so much better than big pot of staled coffee. Opposite of check-in separated by a wall is single elevator. Hallway past check in to pantry leads to outdoor grill area (covered), hallway next to the checkin area leads to a room that has GYM and laundry area. GYM is small but functional, it has couple cardio machines, one multifunctional cable machine and some dumbbells. Near the door is laundry area with FREE washer and dryers!!! No breakfast is offered but price is much value than Marriott or Hilton brand suites.

The people I interacted with at the desk were amazing. Extremely professional and courteous. The rooms and overall hotel is impressively clean for how old it is. I believe it would be better if they just went completely all tile or hardwood and left the carpet out. We love candlewood for their allowance of pets but I believe it would be more conducive if they did away with carpet. I purchase two rooms and one had carpet and the look and feel of the one without carpet was overwhelming better. It felt cleaner and more spacious. Once again im not saying the hotel wasn't clean, It most definitely was, but for the sake of being pet friendly and being more modern, I believe the carpet should be taken out. It can give a old look and is harder to clean. My one major compliant was the grass was terribly high. My family and I brought our puppy and it was an unpleasant experience to take him out in the Extremely high grass with frogs all in it.

Hotel is dated but comfortable especially the bed and air conditioner. The bathroom needs updated and some maintenance. The shower curtain moved around and close to falling off. The hallways are dim and the elevator seems old and it's not very big. Staff was super friendly and helpful.

My stay at Candlewood Suites Newport News/Yorktown by IHG exceeded my expectations. The hotel was very clean, peaceful, and perfect for a comfortable stay. I loved how spacious the room was, and having a full kitchenette made everything much more convenient, especially for a longer visit. The staff were friendly and accommodating, always greeting guests with a smile and making the check-in process quick and easy. The location was also a huge plus — close to restaurants, shopping areas, and other essentials without feeling too crowded or noisy. One thing I really appreciated was how relaxing the atmosphere felt after a long day. Everything was well-maintained, and the overall experience felt comfortable and stress-free. I would definitely recommend this hotel to anyone looking for a reliable and cozy place to stay in the area.

Loved staying here! We were there for an extended stay and the staff was just amazing! Abby, Lea, and Azaria were always polite and friendly, quick to help and just really made us feel welcomed and at peace. The location is also amazing! So close to everything you could need even if you don’t have a car.

I recently stayed at Candlewood Suites Newport News/Yorktown by IHG and had a really pleasant experience from check-in to check-out. The staff was welcoming, professional, and always ready to help whenever I needed anything. The room was clean, spacious, and very comfortable, especially the bed and the overall cozy setup. I also appreciated having a kitchenette, which made the stay even more convenient. The hotel itself was quiet, well-maintained, and located close to restaurants, shops, and the highway, making it easy to get around the area. Parking was simple, and the atmosphere felt safe and relaxing throughout my stay. What stood out the most was how comfortable and “home-like” the hotel felt. Whether you’re staying for a quick trip or a longer visit, this place is a great option. I would definitely stay here again and highly recommend it to anyone visiting the Newport News/Yorktown area.

Really enjoyed my stay at Candlewood Suites. Everything was clean and the service was excellent.

Had a great stay Candlewood Suites. The room was clean, comfortable, and had a full kitchen which made the trip much easier. Staff were friendly and the hotel was quiet and relaxing. Great value for the price and would definitely stay again.

Extremely disappointed with our stay. The room was absolutely nasty and felt unhygienic. Upon entering, there was a strong, moldy, and dusty odor that never went away. The carpets were visibly dirty; we saw the staff cleaning them in the hallway and they just spray a liquid without deep cleaning, which explains the smell. There was gum residue on the armchair, white stains on the couch, and the curtains looked like they hadn't been washed in years. We booked a business suite for the kitchen, but it was poorly equipped. There weren't enough utensils for even three people, no cutting board, dull knives, and no bowls—I had to toss a salad in a spaghetti pot. Service was almost non-existent. We weren't told that room service only happens once a week. We had to leave our own trash in the hallway and constantly go to the front desk to beg for basic supplies like trash bags and dishwasher tabs. Additionally, there are only two washers/dryers for the entire hotel, making it impossible to do laundry. The snack pantry was also a letdown; while they have a fridge for fresh food like sandwiches, it was completely empty. The only reason we didn’t leave was because we had already booked the extra room for our baby, but this was a "last resort" stay at best. I would never stay here again.

Really enjoyed our stay. The room was exceptional clean. We traveled with our two dogs this time and it was very accommodating for them as well. Would definitely stay again.