Property was clean and comfortable and super convenient. The staff was also amazing. Super accommodating and extremely helpful. I left something sentimental behind and they offered to ship it to me. Amazing stay would 10/10 recommend.

This was one of the worst properties we have stayed at. Upon arrival the receptionist was rude. We got a nonsmoking room and they stated they charged $250 if we smoked in the room, yet as soon as we opened the door, all we could smell was smoke. There were holes in the walls, the stair railing was falling, electrical wiring was showing, the room was extremely dirty, there were bugs, the tv in the bedroom didn’t work, and the bathroom light did not work. When we reached out to the staff for a refund, we were told we could not get one. They told us the staircase railing was normal and told us “to just shove it back in the wall” even though I explained it was unsafe for our children. They finally fixed it by moving the hardware on the railing, leaving another hole in the wall. We had to put a lamp in the bathroom the first day we were there. They finally came to fix the light. Maintenance was in our room for hours and left their ladder and tools all over the bathroom as they came and went, leaving them out with my children in the room. Overall it was a terrible experience and we did not feel relaxed or at ease the entire time. There were people who lived at the hotel full time, doing drugs out in the parking lot, with police there frequently.

Would give it zero stars for everything that the location is a good location. First off the staff is extremely rude. Room was booked and paid for over a week ago through booking.com we get down here and then they charge us another fee that they said booking should have charged us and they didn't. Then they wanted to argue whatever rooms are dirty smell, musky and mildew I found several dead cockroaches not to mention, witnessed a drug bust in one of their rooms while staying here. Do not recommend again. The only positive part of it is the location if you're going to Busch gardens or water country

Hotwire put me here and it was not a positive experience. My room smelled heavily of weed, there were three locks on the door, one of which didn’t line up, and there were people milling about and watching videos on their phones outside my room, which had a door that barely sealed shut and let in light from the parking lot, all night.

I stayed in room 204 and if I could live here forever I would. The room absolutely make you feel like your not even at a hotel. It was super clean. Smells great. Beds were comfortable. Couch was amazing and I will definitely be coming back here for many many more stays. If you come here you will not be disappointed. Did not have a single issue with anything in the room at all. Front desk people are super nice and they will do anything to make sure your stay is as comfortable as possible. 5 stars!

Went with my husband to a book con (Scares That Care) and this hotel was conveniently located, five minutes away from the event, and half the price of any other location. It's a motel so it's simple, but was perfect for our one night stay. The room is serviceable and about what I expected for the price point. Extremely quiet. Staff were very nice and accommodating when I screwed up my reservation.

This place was absolutely horrible when I was showering and grab one of the towels there was a syringe in it and fell to the ground after confronting the manager they said it wasn’t in there policy to fix this and were arguing and swearing at me blaming my wife on her using it which she is pregnant and had my daughter there as well I do not recommend you stay here horrible service and a horrible staff there as well

I stayed in Room 221 for 3 nights. I got fooled by the good reviews on Hotels.com and on Google Maps. This is an old, run down motel with sad looking people staying here. It looked nothing like the photos. I even upgraded to a slightly more expensive room. The AC unit is really loud. The bed was super hard. The pool had the tarp still on. The problem was the long-term/Section 8/Government Assistance “thugs” staying in the room to the right of me [I assume it was Room 220]. These people liked to listen to hip-hop and play video games LOUDLY - ALL, NIGHT, LONG, UNTIL THE SUN CAME UP. I don’t khow many of them were in the room and if any of them have jobs, they just sleep in the day and party all night. I didn’t contact the management because the office was closed all the time, it might have turned dangerous, and I was exhausted each night coming back to the motel from biking 110 miles in 3 days on the Virginia Capital Trail. Bottom Line, spend a little bit of extra money and stay somewhere else.

Great place to visit with family. Has a nice, clean outdoor pool and employees were so nice. We were nearly 45 minutes late to check out and they had no problem, they just let us know politely. We got a 2 bed room and it was only about 90 bucks. Thats great pricing. Visit this place for sure

This establishment should be closed. We were passing through this area for a family road trip and stayed overnight last weekend. When we arrived there on Friday it was a-lot of commotion with 2 people arguing, should’ve been a red flag but proceeded as we were heading out early the next morning and just finished an 4 hour car ride. My family and I stayed in rooms (202 and 203). When we got into the rooms someone’s clothes were hanging in one of the closets. This should have been the 2nd red flag but proceeded as we weren’t staying long. Got in the bed 2 hours later and woke up the next morning with huge bumps on my legs, left side of my neck to my shoulder, and entire left arm. This prompted me to go to the local Walmart to get some allergy medicine and cream to soothe things before going to the doctors or going back home. At this point they looked like swollen mosquito bites and looked like an allergic reaction to something. I left this establishment Saturday morning as I felt something was tearing me up in these rooms. Moved to Blue Green Vacations Resort 5 mins away. Fast forward to Sunday while heading home all of the bites were more swollen with pus & black dots at the head of the boils with weird rash patterns. Got home Sunday and went straight to my local urgent care to find out not only did I get bit up all over, but they were bed bug bites. Myself and my father in law were the only ones that had a huge reactions while others in the group had minor bites. I then called the facility to notify the owners that this is not ok and that we would like to be contacted immediately. Not one word from anyone at this establishment after several attempts. This was our first time staying a a motel and I will say never again will we make that mistake. Plan out your routes to prevent settling for any place while on the road without proper research. Health dept audits are important to prevent things like this from happening. We didn’t want to bring any of this home so I advised my entire group (7 of us) to throw all clothing items alone and anything cloth to ensure we’re not bringing anything back home. Such a horrible experience, AVOID this place at all cost. My lawyer has reached out as I plan to proceed civilly.