Cannot say enough about the wonderful staff at this hotel. They were absolutely amazing and genuinely kind, helpful and made our stay the best. The location is great, property was well kept and close to everything we needed. Would most stay here again.

The location is fantastic. The room we stayed in was enormous and great for our family of 5. The pool is big and nice enough for the hotel size and did I mention the location is excellent for both Colonial Williamsburg and Busch Gardens (just a short drive for each).

For price I wouldn’t complain one bit. Relatively clean with one large stain on carpet but otherwise get clean overall. Close drive to Colonial Williamsburg and shortish drive from Jamestown. Breakfast in morning was decent and again if you get a good price wouldn’t hesitate it has what you need. I guess main complaint would be noise was relatively easy to hear in hall for some reason it seemed people were nearby fairly often…but if you walk enough you are tired anyway and go to sleep ?.

I stay here for about a week or more every year. I'm on the government contract so they are likely not getting an attractive rate. That said, they didn't clean my room. But they would come in and turn the air conditioner off. I found that really annoying. If you're gonna go into my room, at least take the trash out. Instead of taking the trash out, they would just turn the AC off and leave. Breakfast starts at seven, which is about two hours too late for me, I'm at work at seven.

I want to give a shout out to this hotel and management team - clean, comfortable room, with a good breakfast buffet. And the service was top notch - I had to make a last minute change to my stay and the front desk staff took care of me - they went above and beyond, in fact. I look forward to a return stay in the near future.

Every member of the staff was so friendly and helpful. The entire hotel including the rooms was very clean and quiet. The breakfast was fully stocked and fresh. Highly recommend this hotel if you are in the Williamsburg area.

This is a very nice hotel that seems to have been recently renovated. The women at the front desk were very friendly. The room was very clean. The bed was really comfortable. Tv was nice. The laundry area was great. I really liked that it didnt take coins. Just download the app and pay to start the machine for only $3.25. Recommend staying here.

To start, I think it’s only fair to compare a hotel to others in the same category. The Comfort Inn Gateway was in a great location. Just minutes to Colonial Williamsburg and to William and Mary College. The rooms were far cleaner than most I’ve stayed in that I’d put in the same grouping (Holiday Inn, Quality Inn, Hampton). Is it the fanciest hotel I’ve ever stayed in, no, but that’s not what I expected. The rooms and bathrooms were updated. The bed could’ve been a little more comfortable, but again….they were clean and a safe place to rest. We were able to get connected rooms, so that was very convenient for our family. The rate was fair for the location. The staff we interacted with were all friendly and professional. I would absolutely stay here again. Thanks for a great stay!

We would definitely stay at this hotel again based. Our suite was spacious and pretty clean, great for a 2 year old. The living room and bedroom could use more lights and better blackout shades at night and the bathroom could use more towel hooks/drying rods. The breakfast was fine and beats paying eating out prices. The location is terrific. We had one minor mechanical issue with a bathroom sink which the hotel fixed immediately after we notified them.

Great room, great price, and excellent location. We chose to stay in Williamsburg on our way to Norfolk for a carnival cruise. The rooms at this place were awesome and the price was great for this time of the year.