We stayed two nights. Part of the hotel is being remodeled. There is some noise starting at 8 am. Other than that, the place is quiet. The suite was a nice size with plenty of room. There is an indoor pool as well as an exercise room. The breakfast was excellent. They offered omelets and scrambled eggs. Coffee is always available. I recommend this hotel. *** Please be courteous. *** One guest used a luggage cart and left it full while eating breakfast. From the time they took the cart to off loading, it was over an hour. I believe the hotel only has three!

I had an extremely disappointing, and disgusting interaction with the front desk manager, Miriam, during breakfast service. After eating downstairs myself, I prepared two plates to bring back to my husband who was getting ready for work. Before leaving, I politely approached the front desk to ask whether Apple Pay was accepted for drinks at the little mini mart they had in the front. Instead of simply answering my question, Miriam began reprimanding me about taking two plates of food, calling it “abuse,” and comparing it to someone coming into her personal home to eat her food. This was not only inappropriate, but incredibly unprofessional — especially coming from a manager. To speak to someone in a condescending and accusatory manner over something that could have been addressed calmly and respectfully, I found this comment unnecessary, and unprofessional. Managers set the standard for hospitality. This interaction fell far below what I would expect from hotel leadership. I hope corporate management reviews this situation and addresses how guests are treated moving forward.

Love this hotel and the staff! Stayed here with my family last weekend. The staff went above and beyond to make our stay comfortable . Rooms were clean ! Bed slept great. Front desk staff were super nice! Just an overall positive experience staying here!

Great hotel! Very clean, staff is friendly and the heated pool and hot tub are a gem. 10/10 would recommend and will definitely be staying again.

I can’t say enough good things about this hotel! The staff was CRAZY friendly and helpful. The hotel is well kept, clean, and modern. The suites were very large and well appointed, but I would have loved some hooks on the wall! Location is very central to everything. We were very impressed and would absolutely stay here again. Only cons were the fact that there was some room to room noise - we could hear the people next to and above us sometimes. White noise while trying to sleep drowned it out no problem though.

I have nothing but praises for the Comfort Suites in Williamsburg.. Everything was exceptional. The front desk staff is awesome, as is the housekeeping staff who kept my room looking so beautiful and tidy. Rooms are spacious with cozy beds and plenty of storage space. The bathroom had such nice quality towels, folded perfecty. The swimming pool and jacuzzi were so therapeutic and healing and much appreciated. Breakfast is a bountiful buffet of tasty foods like biscuits and gravy, scrambled eggs, potatos, waffles, cinnamon apples, sausage and much more. Coffee and tea are available 24 hours a day. Comfort Suites is aptly named because it really is full of comfort. Guest laundry, a game room, and fitness center are other amenities. A big thank you to Matthew at the front desk who should be nominated for employee of the year. He's a fabulous employee. Matthew was so kind and helpful. Mario at the front desk was so sweet to offer me food from the buffet because I had to check out at five in the morning to catch a train. He was great. I highly recommend staying at this property. It's really the best place to stay.

This place is absolutely gorgeous. The breakfast attendant was the best. He has great sense of humor and great personality and great hospitality come into this hotel change my view of hotel hospitality. I’m very happy with the employees and the places extremely clean and quiet. Also, I felt very safe. I will always come back.

The bed was hard and I woke up sore, but maybe that's because I'm used to my Purple mattress at home. There was no fan in the bathroom. We had to keep getting up in the night to turn the AC on; it would stop blowing cold air and the room would get warm again. The Wi-Fi was spotty; the only time I could get on the internet on my phone was if I turned wi-fi off and data on. The jacuzzi had fuzzies floating in it but maybe that was from the six teenagers that were in there right before. The water level wasnt high enough; the jets were shooting up, not towards the center. Now for the good things: the staff was friendly and helpful. Breakfast was also top notch- tons of choices. Location was great.

I booked a hotel about 10 minutes from this hotel and it was a terrible experience. I saw that Comfort Suites was about 10 minutes away and I called them to book a room. They actually had a suite to fit my family and I. Once I checked in with my family, it was so clean and a wonderful experience! Better than the hotel that I checked in prior. The suite that my family and I stayed in had 1 king bed, 2 queen beds, a divider between the rooms, 2 tvs, a fridge, microwave, full bathroom, sofa, and so much more. In the morning for breakfast, they have pancakes, cereal, danishes, muffins, bagels, bread, eggs, biscuits, yogurts, oatmeal, juices, coffee/tea, and so much more! The hospitality is so professional and great here! The staff is friendly and understanding. They welcome with open hearts! I am so glad that I found this hotel for my family and I to stay at! They accommodated us so well and if I do visit Williamsburg, VA, I will definitely come back to this hotel! If I can give more than 5 stars, I definitely would! Thanks for the service here!

Stayed at Comfort Suites with my family and we loved it! The suite was perfect - kids had their own space with the pull-out couch. The location is amazing - we walked everywhere! Colonial Williamsburg, cute shops, great restaurants. Found this awesome tavern with colonial food the kids were obsessed with. Never felt unsafe walking around at night either. Staff was super helpful with local recommendations we actually used. Would definitely stay here again - perfect spot for Williamsburg!