This place is a joke, owners are worthless. Stayed for two weeks and not one time housekeeping came to clean the room or bring towels and toiletries, I had to go to front desk to get them to clean the room. Ordered from Amazon and they returned packages never heard of a hotel not accepting packages for people staying in there hotel. Would not recommend spend the extra $10 and stay at a Holiday Inn.

Personable and professional. All of the staff is friendly and efficient. We had stayed here on and off for a few months getting our family grounded and Vimal, Ryan and Harry and housekeeper Miss JJ ( who has been so kind to our children) along with other servicing staff have been very understanding and professionally accommodating. Thank you all for your positive attitudes and smiles! ?? I highly recommend staying here.

This is the first time I've had to leave at midnight, at 1:01 AM. They said it was nothing. When I got into the room, the smell was really bad. I took a shower and went to sleep. Unfortunately, I couldn't sleep because my whole body felt itchy, like something had bitten me. I took a shower again and went to tell them, requesting to change rooms. They said they would go check. I said that it's bed bugs. I said I wanted to change rooms, get a refund, or something better. They said they would check. Okay, I have to leave. It's really bad service. How could they check for bed bugs with their eyes? I have been to many hotels and motels, but this one is really bad; it made me unable to sleep.

So this was the second time I stayed at this location and I have to say, both times have been Great experiences. The staff is amazing, especially Ryan. Thank you for being so welcoming and helpful. I would definitely recommend this location to anyone asking!!!

I’ve been coming to the Red Roof in Yorktown Va for two and half three years now. The staff have always been very friendly and polite. The manager is a very kind man. I’ve never had any problems staying there. It’s like my home to me and my dog.

The owners are very nice and hospitable. I love that your first pet is free. Room was clean , well lit and comfortable. It’s very close to several stores , restaurants etc . The rates were affordable. Only thing I wish is they had granola bars , muffins or something simple Out for breakfast .

What a wonderful place to stay! Friendly, accommodating staff, awesome location, spacious, clean rooms! The manager and whole staff is amazing, made us feel right at home immediately. Nice to see this day and age! Highly recommend ??

I had a wonderful stay at Red Roof Inn. The service was excellent — the staff were friendly, attentive, and always willing to help. The room was clean and comfortable, and the overall experience exceeded my expectations. Highly recommend for a pleasant and affordable stay!

Don't ever book here. They are crooks. I booked my stay under contract to pay when I arrived/checked out. They charged my credit card anyway claiming "a big event in town". Cancelled three days before - well before 24 notice period. Complete run around for a month now trying to get my refund of almost $400. Red Roof Corporate in Ohio cannot do anything other than take a complaint, which I did make officially. Local hotel will never call back. Promised refund multiple times via email - never came.

The location of this motel is nice, a lot of places to eat and things to do nearby however I would personally avoid staying at this place ever again. They say that pets are welcome, however if there is more than one you will be charged extra. I was traveling with my small children and my son's cup leaked a small amount on the sheets and they wanted to keep my entire security deposit! There was a huge hole in the wall that looked like someone put their head through, and the bathtub was so unclean I didn't even want my children to use it. Management was rude and unhelpful to say the least. Do yourself a favor and please go somewhere else!